**Important Notice **
The validation of the identity of the future tenant is a task that belongs to the landlord or to his representative. He is responsible for verifying his documents and transmitting to us all the exact information to be able to find the credit file at the credit bureau. We will be obliged to invoice you again if the information of the future tenant transmitted by the landlord is not accurate and you wish to make the pre-rental check again. Creditcheckcanada is not responsible for any costs incurred from false information, fraud, unpaid rent or credit files that are not updated by the tenant with Transunion.
The treatment of your background checks requests start at the moment we receive them. If the result is already sent to you by email, we will not be able to refund you. Cancellation fees may also apply if the results of our checks are not sent to you yet.